Welcome to the new SalesWays web site!

Who are we? SalesWays represents new, breakthrough ideas on how sales people approach selling. Our patented sales methodology, SalesWays OPM, can be found at the core of our books, software, and sales training; helping salespeople treat their opportunities like an investment portfolio, ultimately spending less time on winning more business.

Our previous site focused on our first book, Sales Automation Done Right (SADR), which introduced an innovative selling methodology born from the idea of how the computer can radically improve sales effectiveness. The sales methodology has advanced much further, and now stands alone outside the sphere of technology. It has been the subject of a sales training course for over 3 years, refined over a decade across thousands of sales people.

Today, we have a widely available book, software programs, and training courses. We have a lot of exciting developments in the works:

• a second book, OPM, that will focus primarily on the sales method
• more software platforms
• additional training options

We look forward to connecting with sales professionals, trainers, and anyone generally interested in the process of selling!

Strategic customer relationship management has been my focus for the last twelve years. During this time I have worked with sales executives, managers and directors at major software vendors and consulting firms. I have always faced one major challenge: how to sell software or services to people who just don’t believe it can help them. “This is going to waste my time,” they say.

Maybe that’s one of the reasons why CRM still does not have the same impact on sales as it does for marketing and service organizations.

Recently, I have completed some research which asked sales executives the major benefits that CRM brought to sales organizations. Most of them said that even considering indirect benefits related to their activities such as communications or reduction in administrative overhead, CRM did not help on its main promise: to increase sales productivity and revenues.

In fact, sales automation, when associated to mobile order entry is quite well recognized as an important tool. However, when associated with increased sales effectiveness with any kind of structured methodology, sales reps just turn their faces: “I’m afraid that it will take me too much time,” they say, “I do not see it as something that could make me work better.”

Working in the consulting business for the last 5 years, I could not find anything really new in this business. That is until a sales rep at one of my clients said to me: “Hey Enio, I´m in control of all my opportunities,” and showed me a PDA running a piece of software with an interesting dashboard. According to him, it was the first software that was worth using, because time invested on data entry results in fantastic results. He said, “You should try it yourself!”

It was the first time in many years that a sales rep told me that sales software was helping him to sell. I decided to check the methodology behind that software. And guess what? I found the book Sales Automation Done Right. Based on the ideas in the book, SalesWays was able to build Sales Cycle Manager, the software that makes the methodology come alive.

Enio Klein
Principal at K&G

Sales Automation Done Right (SADR) is Now Available as an eBook

The world of eCommerce is truly amazing. It took SalesWays Press several months to publish the paper version of Sales Automation Done Right and arrange distribution through Amazon.Com. Publishing the eBook version was much easier.

The first task was finding a reliable partner to convert the manuscript into the forms required by the eBook stores we had targeted to distribute. These are MobiPocket, a French company acquired by Amazon a couple of years ago; eReader, a subsidiary of Motricity and the Palm Software Store (operated by eReader). MobiPocket has its own proprietary format for text and illustrations, as does eReader.

We chose Scribe, based in Philadelphia and Miami to do the conversions. David Rech, Andy Brown and their teams worked with us to ensure that the book’s vital illustrations would be faithfully reproduced and usable on small PDA and smart phone screens. Scribe accomplished this by the use of magnified images that can be scrolled left and right, up and down to view all the information. They worked with us to create a system of hot links between chapters, sections and to illustrations to allow readers to move quickly to the information they need. They did a great job!

We worked with Jeremie Le Proust in Paris to upload the book into the MobiPocket eBook Store, and to solve a humorous problem that evolved over their use of the “customers who bought this book also bought” category. It seemed that the first few purchasers of SADR were also interested in purchasing other material that didn’t quite fit the same genre. We were hesitant to move forward with an inappropriate association linked to our book. We explained our position to Jeremie and he readily fixed it.

We worked with Jim Harvey, the head of content and developer services at Motricity to keep our project on track with eReader, and with Sarah Janoch at Publishing Dimensions, who manages the product library for eReader. Sarah helped us clear the last hurdles and publish versions on eReader and the Palm Store just as 1996 came to an end.

Some books are too valuable to leave at home on the shelf. The obvious problem is that most are too heavy and too bulky to carry around all of the time. The best example for medical professionals is the PDR, the phone book sized Physician’s Desk Reference that lists critical information about pharmaceuticals and drug interactions. Until eBooks arrived, these were impossible to carry around. Now they live comfortably in smart phones, PDAs and notebook computers, always available for reference at a moment’s notice. As eBooks, they can be digitally searched, bookmarked and notated without damaging the pages. Information links can make them even more useful.

SADR is the PDR for sales professionals. The paper version is not as big, but still too bulky to easily carry around all of the time. SADR is my CRM and sales automation bible. I refer to its glossary of CRM terminology frequently, and have book marks in about fifty places to help me when I’m planning marketing campaigns, plotting selling strategies, managing opportunities and looking for ideas.

To celebrate the publication of our first eBook, SalesWays is offering free registration codes for our SalesCycle Manager Software for Palm and Windows to purchasers of the eBook from any of the three publishers. Download a trial version of the software from the SalesWays Store, and send us the information requested in the registration instructions along with a copy of your sales receipt. As always, the Excel version is already available free of charge.

The combination of the SADR eBook and Sales Cycle Manager software is the perfect combination to empower you to unleash the potential of the SalesWays methodology and apply it to your personal needs.