Private Release 1.6 of Sales Cycle Manager On Demand is just around the corner. Here’s a peek of what’s coming in PR1.6:
File Attachment Upload
When managing sales opportunities, keeping organized is critical to your success. So where do you keep the documents and files that belong with each sales opportunity?
Sales Cycle Manager On Demand PR1.6 will give each member of your sales organization the ability to upload file attachments to sales opportunities. This can be quotes, specifications, call reports, or any other relevant documents.
For each sales opportunity, a sales person can log critical customer interactions, such as phone calls, meetings, demos, visits, or emails, and upload one or more files that belong to that interaction. This produces a history of what has been happening with that sales opportunity and collects all the relevant documentation to go with it. Now you’re organized and everyone else on your team knows where to find that quote, spec, report, meeting agenda, presentation, or pdf.
Add Products on the Fly
Some of our customers have requested the ability to add products on the fly while inputting a sales opportunity. So we’ve built this option into PR1.6!
By default, Sales Cycle Manager On Demand has product and product group lists that site administrators can populate with their organization’s products. When a sales person is entering or updating a sales opportunity, they can choose from the list of products to add to the opportunity. The product price, quantity and description are added to the IBO (sales opportunity) and rolled into the sales forecasts in real time.
If the “Add New Products On IBO” function is enabled, this allows users to enter new products as they are creating or editing a sales opportunity. This is a real advantage for some companies where the product list is not set and they need the flexibility to change their products, quotes or prices depending on the nature of each deal they are working on or managing.
Opportunity Portfolio Management (OPM) is the sales training course using the methods and ideas that are mostly (but not entirely) described in my first book, Sales Automation Done Right. Most of the analytical stuff from OPM is encapsulated in a range of mature SalesWays software products bearing the Sales Cycle Manager name.
Sales Automation Done Right has a chapter on new technologies that are having a huge impact on selling. The point that I tried to make here was that good sales methodology developed with technology in mind would fit all the diverse new technology tools that are springing up so quickly. Two important ones are mobile computing and subscription CRM. We’ll talk about mobile in a future entry, but right now, I’m pleased to say that Sales Cycle Manager is now available for Salesforce.com on their AppExchange platform.
On page 248 of SADR, I show the Sales Advisor Dashboard embedded in Salesforce.com. I must admit that we did this in 2003, before Salesforce.com had fully developed their AppExchange technology. We saw the potential here and literally hacked our stuff in. That experiment proved that the methodology fitted well within the Salesforce.com CRM framework.
But now AppExchange is here, and is a wonderful way for third party developers to make their material available to Salesforce.com users. The technology is solid, has the backing of Salesforce, and the marketing message to show what’s available—this should be a win-win situation for both Salesforce and their partner community.
I did an audio-visual presentation on the new AppExchange product, which you may be interested in seeing here.